Baylor St. Luke’s Medical Center | Protecting a World-Renown Brand Midst a Crisis
Challenge
Baylor St. Luke’s Medical Center, located in the heart of the Texas Medical Center, is an internationally recognized leader in research and clinical excellence. While working with the hospital’s overarching healthcare system, CHI St. Luke’s Health, on brand awareness and thought leadership, Baylor St. Luke’s experienced a crisis and leaned on Pierpont to help manage communication to media.
Objectives
Protect brand reputation and effectively manage communication to media.
Results
Pierpont’s strategic approach and support have been key to moving away from crisis mode to the recovery phase.