How does the speed and brevity in our information age affect our opinions and decision making? There is always a plethora of information, misinformation, facts and opinions for any topic. The more you research an issue, the closer you will come to the truth. If you have enough time to process all of...read more
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A “personal thank you” is still a sure way to make a positive and significant difference with a co-worker, consumer, business associate or friend...read more
Crisis management can be a complex endeavor. But there are a few common lessons I have learned that have helped me handle various crisis situations. Whether you’re a business executive or a professional communicator, I hope these tips help you...read more
Deirdre Walsh recently was a guest speaker in my class at The University of Texas at Austin. Deidre is a friend, ex-student of mine and now a nationally recognized expert in the digital/social media sphere and its application to business. As the manager of social media at National Instruments, she...read more
A couple weeks ago week, my colleague Jordan provided “5 Tips for Landing a PR Internship.” Her post couldn’t have come at a better time...read more
Recently, I partnered with Chevron's External Relations Advisor Mickey Driver for a lively discussion with Houston’s IABC around some good, some bad and a few distinctly ugly crisis communications experiences...read more
Can you remember that September day in 2008 when Hurricane Ike landed on the Texas coast? I can still picture the millions of people without power, the fallen trees, the empty grocery store shelves and the complete devastation of Galveston Island...read more
General McChrystal flunked the basics of public communication when, in an article published in Rolling Stone magazine this past Friday, he and members of his staff made unflattering remarks about Vice President Biden and other administration officials. Shortly after, the General was called to the...read more
As a follow up to my post on finding an entry-level job in a tough economy, I’d also like to offer tips for those mid- to senior-level communicators currently seeking new employment. While many of the same principles apply, like examining the business landscape and presenting a well-articulated...read more
Part 1: Entry-Level Positions...read more
According to the Bureau of Labor Statistics, employment for public relations specialists in the government is expected to grow faster than average, and college graduates with degrees in public relations or journalism have the best opportunity for being hired...read more
In a recent presentation I gave to a state-wide meeting of the Texas Public Relations Association, I discussed how Toyota’s face-to-face, personal contact strategy with customers is working to help the brand overcome its recent (and widely publicized) recall. How? The company is making...read more
The recent Tiger Woods infidelity controversy and its gradual play-out is an interesting case study. While it’s easy for us to judge and form opinions as spectators, it’s a completely different ballgame when you’re calling the shots and making decisions that could cost a man his...read more
Mona Williams Wal-Mart's VP of Corporate Communications recently was a guest lecturer in my University of Texas pr strategies class. She offered great advice on personal strategies for success in our careers...read more
Easy Fix...read more
